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Resolved
Resolved
Personalised search requests returning 4xx errors
Started 14 Apr at 12:29pm AEST, resolved 14 Apr at 01:33pm AEST.
Marqo Cloud Data Plane
Resolved
Deployment was identified and reverted, restoring normal operation.
Posted 14 Apr at 01:33pm AEST.
Created
Between 02:29 and and 03:33 UTC, 2026 April 14, personalised search requests (search requests that include userId, sessionIds) returned 4xx errors. Non-personalised search requests were unaffected.
Investigation revealed that a faulty deployment caused personalised search requests to be rejected.
Posted 14 Apr at 12:29pm AEST.