Incidents | Marqo Incidents reported on status page for Marqo https://status.marqo.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/fa93ac6f7a7cbbc979e16a6038d34c67.png Incidents | Marqo https://status.marqo.ai/ en Marqo Cloud Data Plane recovered https://status.marqo.ai/ Wed, 27 Aug 2025 18:44:44 +0000 https://status.marqo.ai/#bee262669145da0175249b198f7d254a2ada846c5849f7e0a65d7b8b45e36b18 Marqo Cloud Data Plane recovered Indexes API recovered https://status.marqo.ai/ Wed, 27 Aug 2025 18:39:54 +0000 https://status.marqo.ai/#451026d743c5cea0f156b44d2aa6338a52ba868b8b2fcc4f869efd2e18fa915a Indexes API recovered Marqo Cloud Data Plane went down https://status.marqo.ai/ Wed, 27 Aug 2025 18:34:27 +0000 https://status.marqo.ai/#bee262669145da0175249b198f7d254a2ada846c5849f7e0a65d7b8b45e36b18 Marqo Cloud Data Plane went down Indexes API went down https://status.marqo.ai/ Wed, 27 Aug 2025 18:32:55 +0000 https://status.marqo.ai/#451026d743c5cea0f156b44d2aa6338a52ba868b8b2fcc4f869efd2e18fa915a Indexes API went down Indexes API recovered https://status.marqo.ai/ Wed, 11 Jun 2025 23:05:23 +0000 https://status.marqo.ai/#8981fd039eaee84cd430b9b3f063a3b3cff49fa85128b0260e21dabd09dae488 Indexes API recovered Access Control recovered https://status.marqo.ai/ Wed, 11 Jun 2025 23:04:34 +0000 https://status.marqo.ai/#3269e4fbac6ac9356d46fc9465eec476eb3ecf96f190356b49e15b4f1effc9d7 Access Control recovered Marqo Cloud Data Plane recovered https://status.marqo.ai/ Wed, 11 Jun 2025 23:04:07 +0000 https://status.marqo.ai/#67cc0a973a9306112cc50669fef483267f10ba9b9a2a62c84878cf71e0303eaf Marqo Cloud Data Plane recovered Access Control went down https://status.marqo.ai/ Wed, 11 Jun 2025 22:50:12 +0000 https://status.marqo.ai/#3269e4fbac6ac9356d46fc9465eec476eb3ecf96f190356b49e15b4f1effc9d7 Access Control went down Marqo Cloud Data Plane went down https://status.marqo.ai/ Wed, 11 Jun 2025 22:50:05 +0000 https://status.marqo.ai/#67cc0a973a9306112cc50669fef483267f10ba9b9a2a62c84878cf71e0303eaf Marqo Cloud Data Plane went down Indexes API went down https://status.marqo.ai/ Wed, 11 Jun 2025 22:48:28 +0000 https://status.marqo.ai/#8981fd039eaee84cd430b9b3f063a3b3cff49fa85128b0260e21dabd09dae488 Indexes API went down Users facing issue signing in. https://status.marqo.ai/incident/476906 Fri, 13 Dec 2024 01:14:00 -0000 https://status.marqo.ai/incident/476906#64e91c93a3c07a267ddaeff800e0f5e3c5e304b1e573b27ac13178855cba3a64 This incident was was traced to an upstream incident due to our auth provider. It has now been resolved and users can log back in. Partial outage of Marqo Indexes https://status.marqo.ai/incident/401827 Mon, 22 Jul 2024 09:07:00 -0000 https://status.marqo.ai/incident/401827#77e36a84150c9282c83629721a0daf9a41bf629c79572e7542737ee114e6d755 A high severity production incident occurred and has impacted some accounts Marqo control plane degraded - AWS Lambda outage https://status.marqo.ai/incident/286888 Tue, 14 Nov 2023 08:08:00 -0000 https://status.marqo.ai/incident/286888#7849e36984b73aa458296933e4341dcda0326d69ecbf0c5d3866c3bdbebe0a47 AWS Lambda is now operational as the issue has been resolved by AWS, and all Marqo services are operating normally. Marqo control plane degraded - AWS Lambda outage https://status.marqo.ai/incident/286888 Tue, 14 Nov 2023 08:08:00 -0000 https://status.marqo.ai/incident/286888#7849e36984b73aa458296933e4341dcda0326d69ecbf0c5d3866c3bdbebe0a47 AWS Lambda is now operational as the issue has been resolved by AWS, and all Marqo services are operating normally. Marqo control plane degraded - AWS Lambda outage https://status.marqo.ai/incident/286888 Tue, 14 Nov 2023 07:55:00 -0000 https://status.marqo.ai/incident/286888#0ca4fa0f5f4e341e436b80939eb82f90d695f347cf18364586d039acd945d5bf AWS Lambda is degraded. This is impacting Marqo's control plane APIs including indexes api, api keys and team members. There is no impact to dataplane APIs (e.g search and indexing). https://health.aws.amazon.com/health/home#/account/dashboard/open-issues Marqo control plane degraded - AWS Lambda outage https://status.marqo.ai/incident/286888 Tue, 14 Nov 2023 07:55:00 -0000 https://status.marqo.ai/incident/286888#0ca4fa0f5f4e341e436b80939eb82f90d695f347cf18364586d039acd945d5bf AWS Lambda is degraded. This is impacting Marqo's control plane APIs including indexes api, api keys and team members. There is no impact to dataplane APIs (e.g search and indexing). https://health.aws.amazon.com/health/home#/account/dashboard/open-issues