Incidents | Marqo Incidents reported on status page for Marqo https://status.marqo.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/fa93ac6f7a7cbbc979e16a6038d34c67.png Incidents | Marqo https://status.marqo.ai/ en Marqo Cloud Data Plane recovered https://status.marqo.ai/ Wed, 27 Aug 2025 18:44:44 +0000 https://status.marqo.ai/#bee262669145da0175249b198f7d254a2ada846c5849f7e0a65d7b8b45e36b18 Marqo Cloud Data Plane recovered Marqo Cloud Data Plane went down https://status.marqo.ai/ Wed, 27 Aug 2025 18:34:27 +0000 https://status.marqo.ai/#bee262669145da0175249b198f7d254a2ada846c5849f7e0a65d7b8b45e36b18 Marqo Cloud Data Plane went down Users facing issue signing in. https://status.marqo.ai/incident/476906 Fri, 13 Dec 2024 01:14:00 -0000 https://status.marqo.ai/incident/476906#64e91c93a3c07a267ddaeff800e0f5e3c5e304b1e573b27ac13178855cba3a64 This incident was was traced to an upstream incident due to our auth provider. It has now been resolved and users can log back in. Partial outage of Marqo Indexes https://status.marqo.ai/incident/401827 Mon, 22 Jul 2024 09:07:00 -0000 https://status.marqo.ai/incident/401827#77e36a84150c9282c83629721a0daf9a41bf629c79572e7542737ee114e6d755 A high severity production incident occurred and has impacted some accounts Marqo control plane degraded - AWS Lambda outage https://status.marqo.ai/incident/286888 Tue, 14 Nov 2023 08:08:00 -0000 https://status.marqo.ai/incident/286888#7849e36984b73aa458296933e4341dcda0326d69ecbf0c5d3866c3bdbebe0a47 AWS Lambda is now operational as the issue has been resolved by AWS, and all Marqo services are operating normally. Marqo control plane degraded - AWS Lambda outage https://status.marqo.ai/incident/286888 Tue, 14 Nov 2023 08:08:00 -0000 https://status.marqo.ai/incident/286888#7849e36984b73aa458296933e4341dcda0326d69ecbf0c5d3866c3bdbebe0a47 AWS Lambda is now operational as the issue has been resolved by AWS, and all Marqo services are operating normally. Marqo control plane degraded - AWS Lambda outage https://status.marqo.ai/incident/286888 Tue, 14 Nov 2023 07:55:00 -0000 https://status.marqo.ai/incident/286888#0ca4fa0f5f4e341e436b80939eb82f90d695f347cf18364586d039acd945d5bf AWS Lambda is degraded. This is impacting Marqo's control plane APIs including indexes api, api keys and team members. There is no impact to dataplane APIs (e.g search and indexing). https://health.aws.amazon.com/health/home#/account/dashboard/open-issues Marqo control plane degraded - AWS Lambda outage https://status.marqo.ai/incident/286888 Tue, 14 Nov 2023 07:55:00 -0000 https://status.marqo.ai/incident/286888#0ca4fa0f5f4e341e436b80939eb82f90d695f347cf18364586d039acd945d5bf AWS Lambda is degraded. This is impacting Marqo's control plane APIs including indexes api, api keys and team members. There is no impact to dataplane APIs (e.g search and indexing). https://health.aws.amazon.com/health/home#/account/dashboard/open-issues